“Is this key genuine?” is the right question to ask — before buying if possible, and definitely after activating. Here is what you can actually verify at each stage, using nothing but built-in tools.
Before buying: verify the seller, not the key
No public Microsoft tool lets you pre-check an unused key's validity — only activation does that. So pre-purchase diligence is about the seller:
- License channel is stated. Retail, OEM, or volume — a listing that names the channel is a listing by someone who understands what they are selling.
- Replacement warranty with a stated window. This is the seller putting money behind the key's validity.
- Reachable support. Send a pre-sales question. If nobody answers before the sale, nobody will answer after it.
- Sane pricing story. Cheap is normal in this market (see our gray-market guide); what should worry you is a seller who cannot explain their own product.
After activation: what Windows tells you
1. Confirm activation status
Settings → System → Activation should read “Active,” ideally “activated with a digital license.” Or run slmgr /xpr — a genuine permanent license reports “The machine is permanently activated.” A message about expiration means a KMS-style activation, which is not what a retail purchase should produce.
2. Check the license channel
Run slmgr /dli in an elevated prompt. The description line shows the channel:
RETAIL— full retail license, transferable to new hardware.OEM_DM/OEM_SLP— OEM, tied to this machine.VOLUME_MAK— volume license, permanently activated.VOLUME_KMSCLIENT— activates against a KMS server and renews every 180 days. If you bought a “lifetime retail key” and see this, you did not get what you paid for.
3. Watch for the KMS-tool red flag
Some dishonest sellers “activate” machines with unauthorized KMS emulators instead of real keys. Signs: activation that expires after ~180 days, a KMSCLIENT channel you never chose, or scheduled tasks/services with KMS-related names you did not install. That is not a genuine license at any price.
4. For Office
In the Office folder, cscript ospp.vbs /dstatus prints license family, channel and status per installed product — the Office equivalent of slmgr.
Tip: run these checks on day one, screenshot the results, and file them with your delivery email. If anything changes later, you have a dated record for the warranty claim.
If verification fails
Wrong channel, expiring activation, or a blocked key: contact the seller with your evidence and ask for replacement under the stated warranty. A legitimate store resolves this without drama — it is a routine part of the business.
We publish the license channel on every product page and back every key with a replacement warranty. Browse the store and verify us against this very checklist.